5 Star User Review
I was at the Heights for rehab, of the 6 days i was there i only had therapy 3 days. the therapists were juggling several patients at a time and the quality time of each session may have been on the order of 20 minutes in an hour. Anna in therapy was an exception and particularly helpful. that said the rehab units of this facility are the high water mark.
the food is cliche bad. if you are there to heal you'll need someone bringing you quality protein and calories.
while some of the nurses are good particularly the morning shift, tanya and mimi for instance, the cna's and all overnight staff are slow, careless and thoughtless. it was not unusual for me to wait several hours for pain meds overnight, up to four hours. overnights were horrible.
if you are making a decision in your hospital bed deciding which of the rehab facilities to go to don't make the mistake i did and chalk up the bad reviews to only cranky people spending the time to leave reviews.