Resident Complaints » The Heights of Summerlin, LLC

  1. Health Inspection on December 4, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2019-01-14)
      • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. (Corrected 2019-01-14)
      • Keep all essential equipment working safely. (Corrected 2018-12-14)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-01-14)
    2. Pattern: No actual harm with potential for minimal harm
      • Post nurse staffing information every day. (Corrected 2019-01-14)

  2. Health Inspection on June 13, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-07-27)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html