User Submitted Reviews

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

It doesn't even deserve one star. The lack of care and concern is beyond frustration. Budget cutbacks from new Non-profit" owners have left these residents without linens, diapers, gloves to avoid spreading disease, and lack of every day attention. Residents are left in bed because there is nothing to wash them or change them. The cleaning staff has been cut back and the place is filthy. Frequent falls, and call bells not being answered. Poorest conditions I have witnessed in 6 yrs. there.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

This place is disgusting and the state should take action to correct or shut it down. Its filthy, has such a shortage of staff that residents are truly neglected.

Falls, lack of feeding, lack of hygiene and showers are daily occurrences. The nurses have attitudes that keep them behind the desk instead of helping the shortage of aides. The moral is horrible and turnover excessive. No one seems to be able to work for them in the conditions that exist. Supplies are minimal and they are constantly out of towels and linens. Pathetic place!

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

Langhorne Gardens is filthy, the staff does not do their job. My step mother was transferred there yesterday from saint mary's hospital for a few days to complete some physical therapy. She was a fall risk at the hospital and needs to work up her muscles. The patient who was in the bed before her, was LITERALLY there before her, and when I visited her today, those bed clothes the PRIOR patient used were still sitting balled up in the room. Trash on the floor. Nurses do not listen to patients. My father came with me to visit my step mother and he is disabled and has trouble walking so he uses a cane. He went to have a seat and a staff member told him he was not allowed to sit there and took the chair from him. He was about to fall down. Unfortunately I can't do anything because its the weekend but I plan to contact whoever I can to report this horrible facility that do not have doctors on call and do not keep track of patient medications so on and so forth. DON'T LET YOUR LOVED ONES DIE HERE.

Crestview Center Langhorne, Pennsylvania 19047

Since my mom's arrival we have experienced many issues regarding staff, lack of them (especially on weekends). Complaints include cleanliness of the facility, missing clothing and other items, administering of medication in proper form, and lack of communication between staff and workers. Inability to make formal complaints in written form. HR does not have such forms and will take notes on a piece of paper. Rooms are small and feel somewhat cramped having to share with another resident. One bathroom for 4 residents. Not a pleasant environment when you walk in and see residents filling the hallways in their wheelchairs, some asleep and others just looking bored. Clearly a sign that there is not enough staff.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

This place is awful and should be shut down immediately. The in house doctor prescribed Xanax and Zoloft to my Mother without the families consent. This rude lady said I told your father, this is a complete lie. First of all my 90 year old father has no idea what these drugs are. He was almost in tears because the women that he has been with for over 60 years was just laying there and he thought she was going to die. Thank God we found out that she was on these drugs. Now she is more alert. My sister kept asking if they gave her something unusual and they all kept saying no. They should be very ashamed of what they do. We are all onto the now.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

THE IN HOUSE DOCTOR SHOULD BE SUEDFORGIVING OUT MEDICATIONS WITHOUT FAMILY MEMBERS APPROVAL

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

They are understaffed in all areas , nurses, aides , and these areas are what you can see. The rooms are not cleaned properly or often enough.

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Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

i have to agree this rehab nursing home needs to be investigated patient care the very worst.my mother was in rehab died not even two months of being there.went there in the best of health she could be do great.she was left with out her oxgen at time once for a full day she had sevre copd.her nurses beeper button thrown on floor several time we have pictures.her last 10 days there suddenly told she had a swallowing problem to are surprise but they still served her regular food suddenly could not lift arms to feed herself or to get drink and you know it no one there feed her or gave her a drink cup from 2 to 3 days old dry as the desert.this place needs to be closed down asap.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

Things to be aware of in advance:

1.Check under the patient for filth.

2.Notice how staff treat/talk to family members. The employees are often rude/tense as if they hate their jobs and are miserable. It makes a difference over time.

3.There is an overwhelming smell of urine in a certain spot and you wonder if everyone there is so used to it, they cannot smell it anymore.

4.Check the patient's bed and floor for pills that may not have been swallowed when drugs were administered.

5.The residents complain that the food is not good.

6.If a family member speaks up about anything, they are quickly, verbally shot-down by staff who are so defensive.

7.Check the private rate for this for-profit home.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

This Nursing Home is the worst you could even have in PA.. Some employees and management are terribly rude and unkind.. you need a state inspection done on this facility. Too much hankypanky going on. they are hiding too much from the residents and treating them like shit.. the rating in my book is number one!! the worst!!!!!!!!! I hope the state sees this!

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

Horrific nurse to patient ratio at night. absolutely criminal. get your loved ones out.

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

Too few aides to give residents the attention they need and deserve. Most aides are loving and caring by nature, but are responsible for too many residents at a time. Residents wait outside the communal restroom, for too long, waiting for help. Nursing staff not assisting residents, bury their head in work at the nurse's station and if they pass the waiting residents they don't help, but tell them to wait a little longer. Some residents ask to go to bed after dinner and are often ignored. One woman started screaming wildly in frustration. Another resident gave some staff a chewing out after her patience wore out, waiting for help to get cleaned up and in bed. Often you'll hear that an aide isn't available after dinner because she's feeding someone on one of the other floors. There are never enough aides to go around and shortcuts are taken because they're always in a rush to get this resident done so they can rush to the next and the next and the next. It means the resident doesn't get all the care they deserve and the aide is stressed to the max. It's really not right, how this nursing home is run.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

There are some truly lovely staff members but remember this is a for-profit facility. Be very aware of your rights as a resident and be prepared for them to be ignored and disputed. Some of the speech therapists are way too fond of finding "swallowing issues", which is how they keep themselves on the payroll. Same goes with hospice service provided by Vitas; patients are routinely placed on hospice in order to bilk Medicare and allow the nursing home to reduce their own staff. Vitas, in particular is under investigation by the Federal Department of Justice ( Google this, for confirmation ) for cherrypicking patients who are not terminal and who are rubberstamped for continuing hospice services every 6 months. Also, as someone else mentioned, be aware of misleading-to-fraudulent statements about the patient potentially being kicked out…my father, in tears, disclosed to me that he had been told that he must sell his house or leave the nursing home, which is a blatant lie…Medicaid can only, at most, place a lien on your property to recover your portion of the bill,after your death, and you never, ever are required to sell your home.

This facility is omwed by Extendicare, which is fraught with so many issues and complaints that there is a law firm in the Baltimore area that deals exclusively with issues with this chain. Beyond these reviews on this site, please consult Medicare's rating system for nursing homes and you will find that Langhorne Gardens has many, many issues that have led Medicare to rate it 1 out of a possible 5…issues with pressure sores, low quality food, fire and safety issues, staffing…If it all feasible, get your loved on into a non-profit facility, whcih generally have quite high standards of care. Hope this helps.

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

So understaffed it should be illegal to have them open. 1 RN for 60 Pts at night ( for 2 floors). I'm not sure how they have 4 stars when they are so understaffed? Everything is rushed! No time for actual "care"

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

Understaffed to meet the needs & requirements of the residents who pay to live there or who are there for rehabilitation.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

I can honestly say that any of the reviews that give 5 stars must be from a worker at this facility.

The aides that provide the day to day care, of cleaning/helping in the nursing home section have the worse attitudes that I've ever come across. If someone choices to work in this profession, meaning they choose to go to school with the intention of helping an elder in need, they have missed the mark. We come on a daily basis after work, & a few days ago, our family member was completely soaked with urine-why?, because she hadn't been changed since we clothed her that morning! What a disgrace, to leave someone in a chair all day, saturated in urine. Yes, there are pictures to prove this.

The skilled nurses more than make up for their counterparts-Thankfully! They are right on any question/concern that arises, caring & supportive.

Please staff this facility with more caring people.

No complaints with rehab.

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

Two and a half years ago we placed our mother in the Langhorne Gardens Nursing Home. This was one of the toughest decisions we had to make in our lives. We were scared of how she would be treated because of all the controversy about nursing homes and the bad rap they get. Well much to our surprise, we found the staff at Langhorne Gardens to be helpful, caring, loving and very knowledgeable in their field. Never did we have a problem with the service that the nurses and their assistants provided. The housekeeping personnel did an excellent job in keeping the building absolutely clean and never did we walk into the building and smell any bad odors. The rooms were constantly cleaned top to bottom, the hallways were spotless and the diningrooms very clean. Our mom passed away of cancer just recently and we could not have asked for better care. We thank everyone at Langhorne Gardens for all their care, love and hard work. This is a tough field to work in and each and everyone of you did an excellent job. Thank you so much!

Langhorne Gardens Health & Rehabilitation Center Langhorne, Pennsylvania 19047

I recently removed my mother from Langhorne Gardens & I'm so glad I did. First of all don't believe them if they tell you your loved one has to leave because their insurance won't pay. My mother went there under her Blue Cross for rehab services. When it was decided that rehab wasn't working & her dementia was getting worse they gave me six days to get her out over a holiday weekend which shortened my time to four working days. I later found out through the ombudsman that was illegal. Once someone is admitted they can't be kicked out.

My other gripe was the day I went to visit Mom & found her sitting with her pants below her butt in a pool of urine & a big puddle under her wheel chair on the floor. This occurred in the dining room in front of the nurses' station. I kept my cool & went up to the nurses to tell them what I had found & they just thanked me. I took Mom back to her room & cleaned her up myself with no help from the staff until Mom's bed alarm went off & a CNA came in to turn it off. I must say I found the CNA's to be very sweet & helpful.

The day I took Mom out no one even bothered to help me wheel her out or help me to get her into the car, but, I guess that's because I said I could handle it. I do think they should have made sure she got out safely anyway.

Attleboro Nursing and Rehab Continuing Education Langhorne, Pennsylvania 19047

Kind nurses and aides, but too many residents stuck in their wheel chairs in front of the nursing station for most of the day with their requests ignored or slowly responded to.