2 Star User Review
Our experience with Heights of Tomball are so much like a previous review.
The waiting in soiled diapers or holding yourself and waiting 1-3 hours to get cleaned up.
New meds showing up without any notice to family.
No answering the call button during meals, 3 times a day.
In our case, there was a couple emails however not from the "business staff".
I do not agree that ALL the nurses and cna's really care. In our case, it was all about, "the duties they didn't mind doing" versus the ones not wanting to do.
Beware, if your loved needs a lot of help.