Some staffs are very disrespectful and rude to other staff. Caregivers, and nurses are quitting do to be disrespected, and rudeness from the head people. Nurses talk people business, and when it comes down to telling the DON or the administrator…
Our experience with Heights of Tomball are so much like a previous review.
The waiting in soiled diapers or holding yourself and waiting 1-3 hours to get cleaned up.
New meds showing up without any notice to family.
No answering the call…
The following reflects our experience at Heights of Tomball from 5 Nov 2014 to 16 Dec 2014, during which time my Mother was admitted for rehab following surgery for a broken hip.
The caregiving staff (nurses, CNAs, aides, therapists, etc…