Review of Texas Institute for Clinically Complex Care

1 Star User Review

This facility is horrible. If you choose to or, as in our case, have no other choice but to move your loved one here, they will be mistreated and disrespected. Clothes are not the only thing that will disappear. My sister has terminal cancer and is currently a resident at this facility. I had to start washing her clothes myself so they wouldn't all disappear. They still disappear and one staff member stole her brand new IPAD2 and some gift cards. She was caught using the gift cards and was fired. Now they have banned her husband from the facility because he is a little different. He spends a lot of time with her. She is going to die very soon. She needs to see him and he needs to see her as much as possible. The really stupid thing is, they never said anything to anyone of us. They just decided he was banned and it is because he is different. The nursing staff at this facility are over worked, under paid and show nothing but disrespect to the residents. Their needs will be met at a bare minimum.