Review of Heartland of Beavercreek

1 Star User Review

Should've listened to the reviews below. I was sent there as no other option cuz of my short term needs.

Positives: Administration staff was great. Really knew how to treat its consumers and generally be nice to people. I'm talking about the managers of therapy, the dietitian, the director of the whole facility, etc. The therapy dept was great too. Really helpful, explaining things beforehand, and encouraging. A few CNA were great…really enjoyed their jobs.

Negatives: I'll try to cut it short cuz there's so much to list.

-Response time to call buttons was a joke. I don't even know why they have call buttons. One time it took 1.5 hours to get pain meds cuz the nurse (the only person allowed to give meds) was busy and no one answered my call button.

-Nurses were rude and acted like I was a thorn in their side. One nurse, in particular, seemed to hate her job and I hated it when she was on duty.

-My room was tiny…and had to fit two people in it.

-Nothing was explained beforehand…didn't know til 2 days in, that I had choices concerning food, shower times, activities, etc.

I requested to leave early, cuz I couldn't stand it, and they actually started a verbal fight with me as to whether I could leave or not! Then they dragged their feet in getting paperwork ready for me to leave. Ugh! NEVER AGAIN!