User Submitted Reviews

Medford Care Center Medford, New Jersey 08055

This place gets one star. They are inattentive to resident needs, the "aides" rough up the residents and throw them around like a sack of potatoes when getting them up and dressed and they play with their cell phones when no one is around while they should be on duty. In addition, the food is TERRIBLE, like what one would expect to find in a prison cafeteria.

They do very little with respect to helping residents get a shower, brush their teeth, wash their hair and so on. The facility itself is antiquated with bathroom sinks at such an elevated level, a resident in a wheelchair cannot even reach the sink to brush teeth or get a glass of water. if a resident is incontinent, they can lay in their own filth for many hours before someone decides to change them - and they do not even get a shower, only a "sponge bath" if they are lucky!

Medford Care Center Medford, New Jersey 08055

It is extremely difficult to imagine how on earth they obtained a 5 star Medicare rating, unless those stars come with a price! I am a family member of one of their sub-acute "rehabilitation" residents.

The place doesn't smell disgusting and the the residents appear clean and unsoiled--if that is the only requirement for nursing homes, then I can understand their 5 star rating. Outside of the above "attributes" that center should be rated one star. Their staff are poorly trained, the supervisors are completely unable to coordinate staff schedules to meet the needs of the residents, and the so called "rehabilitation" part of the center is laughable at best. It is clear they know nothing about the complexities or needs of stroke survivors, the have no knowledge of people who suffered debilitating neurological events, and therefore, are completely unprepared to care for and rehabilitate this particular population.

Residents in the short-term "sub-acute rehabilitation" section of the center are treated exactly the same as the long term residents of the nursing home. There is no focus on rehabilitation, and the infrequent one hour rehabilitation sessions they do receive is sub-par and noneffective.

The rest of the day, those in the "rehabilitation" section are left to flail on their own, alone in their rooms, with absolutely no staff supervision or stimulation.

There is also no effort to help or educate the families of the "sub-acute rehabilitation" section on how to best help their loved ones regain the abilities they might have lost due to stroke or other neurological events.

I am convinced their sole purpose is to gain a profit off the health insurance of the most vulnerable members of our population. As long as they don't smell and the residents are kept clean, they think they've done their job. They have no business being in the sub-acute business.

Medford Care Center Medford, New Jersey 08055

Five star rating from the government is a healthy stretch. The nursing care is adequate. My mother is a resident there and generally she is clean and there are no sores or open areas on her body. I check her daily and I visit 2-3 times a day. The rehab is questionable. The rehab department is very quick to say someone has reached their max and the medicare is cut off. It is useless to appeal the decision as the reports sent to medicare are slanted their way and there is not a visual inspection by medicare they only go by the written report from the nursing home. When the actual rehab gets to where they have to actually do physical work with the patient the pt. has reached the most she can do.

Medford Care Center Medford, New Jersey 08055

My rating denoting near excellence is what I have observed and my family has observed in comparison to other care centers I have not had the pleasure of giving a credible rating. The spotlessness and no aroma atmosphere are a definite plus.