Review of Regency at Waterford

my spouses grandparents are up there his rooms shower has been broken for a week. He has a feeding tube he is suppose to take 4 to 5 cans a day he gets maybe two if that. They want to take a shower its been a week since either of them got any. Nana was literally sitting in a wet diaper an bed an my mother in law was the one that ended up getting her up an giving her a shower. they seem not to care to much of there patients at all. If i worked there i would do my best to keep all elderly ppl there comfortable like my own family it doesnt seem like they care at all.