I like that when I ask a question I get an answer immediately. Whenever my husband comes to visit me during meal times, they always offer him a tray. The food is great, there is an abundance of fruit and salads that are offered.…
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If I could give this facility zero stars, I absolutely would! This place is horrible, and I'm completely unsure of how it is still operating! The staff is very scarce and doesn't respond when the call button is pressed. We had a few incidents…
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THIS PLACE NEEDS TO BE SHUT DOWN! STAFF VERY RUDE AND DISRESPECTFUL. EXPLAINS A WHOLE LOT OF WHAT IS BEING HEARD IN THE MEDIA ABOUT ABUSE, NO ONE IS QUALIFIED TO WORK THERE. …
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I have researched nursing homes for years and the goal of care in a nursing home is to help individuals meet their daily physical, medical, social, and psychological needs. Grove at the Lake does all this for my father and then some. …
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Someone switchedbmy dads cupbof water for a cup of liquid clear soap.he has had a stroke and during rehab which is rare and neglected, my dad crying for help was ignored and fell on the floot hitting his head and back. I will write more later…
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While my loved one was in The Grove at the Lake, I watched not only the care my loved one received, but the care of other residents. I noticed that the residents were placed in wheelchairs and placed in the hallway and some allowed to scream…
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Patient not able to move has food left on a tray 2 feet away from her. No one came in to move the food to her or help her eat. She rang for a nurse for pain medication. She in extreme pain. no one answered her call. Visitor rang for nurse…
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very poor, would give 0 stars. the state is always here checking on complaints. there are safety issues, thefts of resident property, food issues. you get showers maybe once a week if lucky, bedding changes once every 2 weeks, again, if…
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I am grateful my Mom is there. The staff and Administration is wonderful. Nurses and Aides are very kind and respectful. If she can note at home I am grateful she is there. It is clean and odor free.
A grateful Daughter…
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Good care, exceptional doctor (the medical director of the facility).
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