Review of Grove at the Lake,The

While my loved one was in The Grove at the Lake, I watched not only the care my loved one received, but the care of other residents. I noticed that the residents were placed in wheelchairs and placed in the hallway and some allowed to scream and cry without any attention given to them, or placed in their beds in the middle of the day. There is a hispanic nurse who is VERY disrepectful to the CNA'S and barks out orders that she could very well do herself. Very rude Director of Nursing, who is also hispanic, and will stand and argue with you if you disagree with one of her decisions she has made for your loved one.

The CNA's are excellent, OVERWORKED, UNDERSTAFFED, and this is due to a few of the Nurses who think they are above wiping a dirty bottom or helping a resident get to the washroom to avoid this happening.

My Mother was moved into a room with a woman who could not speak English and incessantly screamed the same words over and over…needless to say, My Mother went without rest the night she was in the room with her, when I found out about it I went to the Director of Nursing and told her my Mother had to be moved, (she had 2 days left to be released) and her response to me was an argument.

As long as the present Director of Nursing is in control, and the administrator continues to give her control, I would avoid this place like the plague. My advice to the WONDERFUL CNA's at The Grove at the Lake is get a better job in a better place where you are appreciated for your hard work.