User Submitted Reviews

Integrity Health Care of Wood River Wood River, Illinois 62095

My father n law passed away there in June. When we went to pick up his items, his electric wheelchair was missing. They said an employee “borrowed” it and then it was stolen from that employees home. The facility has done nothing to reimburse us for that chair. They have completely written if off. I’m super upset with management!. That chair was worth hundreds of dollars. Our concern has fallen on deaf ears!! Don’t recommend!!!

Integrity Health Care of Wood River Wood River, Illinois 62095

I am a resident here. In the past months there has been several times that the nurses have forgotten my medication. I am not talking about aspirin but my insulin and other important doctor ordered medication. This happened twice in this week alone. The last time the nurse has marked it as given. Wow, It is so easy to falsify their records, if I hadn't said anything and had a video to prove it, no one would have known. Many nurses here are incompetent and make serious mistakes and/or purposely withhold pain medicating if we complain. I have been told by Carla the Administrator that there is a nurse shortage. This is no excuse to keep bad nurses. Many residents are unable to communicate. When I make a complaint I am told "Well no one else complained." DUH! I think they count on this and use it as an excuse not to fix the many problems that are here. If you do have a loved one here keep on top of their care. If you don't I promise you many times their care will be less than adequate.

Integrity Health Care of Wood River Wood River, Illinois 62095

I am a resident at Integrity of Wood River and I am not safe.  There is a nurse and a CNA whom have decided to make my life as miserable as possible because I have complained about them.  We have  a resident who calls everyone the "N" word.  I wonder how they treat her?  She is unable to tell anyone how badly she is treated. My room is 307, please come by and ask me about it.