User Submitted Reviews

» Latest Reviews for the 2 Nursing Homes in Burbank, Illinois

The average user rating for nursing homes in Burbank, Illinois is 1.8 out of 5 stars based on 10 ratings.

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8 ratings

  • Veracare Burbank Burbank, Illinois 60459

    I'M SO SAD, I WANT TO CRY:

    AS A PROFESSIONAL WHO ENJOYS BEING A PART OF A PROGRESSIVE TEAM WHO WILL WORK DILIGENTLY TOWARD THE GOAL OF QUALITY CARE FOR PATIENTS WAS A DESIRE EXPECTED TO BE LET AT THE CURBSIDE.

    FINDINGS: NO ONE REALLY WANTS TO DO A DARN THING EXCEPT FOR TO KEEP UP CONFUSION, BACK BITE, WANT TO BE IN CHARGE AND SHIRK THEIR DUTIES AND RESPONSIBILITIES ON TO SOME OTHER STAFF MEMBER IF THEY CAN.

    I HAVE NEVER SEEN ANYTHING LIKE THIS IN MY LIFE IN HEALTHCARE! WELL, NOT UNTIL I CAME TO THIS PLACE TO WORK.

    HOWEVER, HOPEFULLY AT SOME TIME IN THIS LIFE TIME ALL WILL COME OUT, AND THE WORD WILL GET OUT IN THE COMMUNITY, THAT IF ONE NEED GOOD SAFE NURSING CARE, DON'T CHOOSE THIS PLACE, AND IF YOU ARE A GOOD CAREGIVER, BY ALL MEANS DON'T APPLY TO WORK PLACE. WHY? IN BOTH CASE SCENARIO'S, ONE WILL BE FULL OF NOTHING BUT REGRET--JUST LIKE ME.

  • Veracare Burbank Burbank, Illinois 60459

    My father was in Brentwood for only six days before we removed him and took care of him ourselves for Alzheimer's, within three days he was so much better with us taking care of him. They did not inform us that he was on risperidone (Risperdal), a medicine for schizophrenics, in which he is not nor ever been. We feel he was on risperidone (Risperdal) to knock him out all day and night so they wouldn't have to deal with him. The staff would not answer our questions and we were told to ask the administration, when the administration were asked the questions they gave us the run around. The so called Doctor was very rude and uninformed. Avoid this place like the plague.

  • Veracare Burbank Burbank, Illinois 60459

    The staff is incredibly committed to the residents. Everyone is friendly and helpful. The building is exceptionally clean. Therapy is wonderful and the respiratory team is excellent. Everyone seems to work together well. I would recommend this facility. All the management staff is eager to help and always available. The care was great and discharge home was well planned.

  • Veracare Burbank Burbank, Illinois 60459

    My mother was transferred from Trinity Hospital to Brentwood due to burns on her leg. I was very nervous at first, but during the 27 days she was there the staff treated her with respect and were attentive to her needs. She was dealt with gently as if she was their loved one. Social Services was excellent, I would recommend this facility, and my mother still talks about it, she even wants to visit the staff

  • Veracare Burbank Burbank, Illinois 60459

    My grandmother was transferred here from Christ hospital while recovering from pneumonia and further breathing issues. First I would like to say that our family did not have any complaints about the morning staff, but as the day progresses the quality of care and attitudes of the staff declines drastically! This was the typical situation that once no visitors are around and miserable employees are working at night, proper care and treatment was not given. The first night there my grandma did not receive her medicine nor was she helped with being transferred to the bathroom. Important note* my grandmother is extremely mentally competent and very independent but due to breathing problems her mobility was limited due to being a fall risk and dizziness! She was forced to take herself to the bathroom& at the same time her roommate was YELLED AT for defeating in her wheel chair, after her and my grandmother repeatedly pressed the call button for further bathroom assistance. For PUNISHMENT she was left in feces along with it dripping on the floor (sorry for the weak stomached). The following day out family demanded better care and a private room, hoping for a better experience. No such luck! My grandmother yet again did not receive all of her medication and was told "you'll get it before midnight" (lie ad lazziness)! Also she was never given a new gown or clothing since leaving the hospital, again she was told that she'll get clothes "later!" Her call button remained to be ignored and she was treated rudely but the incompetent night staff! When my mother tried to follow up with her second night of complaints with the nursing staff she was ignored for 40 minutes on the phone- no answer! She was at the facility for about 5 days and was never granted any physical activity let alone the physical therapy she went there for! This place should be shut down FOR REAL!! Looks can be deceiving during the day and I'm sure staff members wrote half of the recent reviews! As a CNA who has worked at a nursing home this place makes my blood boil! Totally agree with other people that this place doesn't deserve ONE or a Half of a star!

  • Veracare Burbank Burbank, Illinois 60459

    This place is trully a nightmare only to end up losing your LOVED ones. They only do their job when you are on top of them & thats not suppose to be our job, especially when your there worrying about your LOVED one & top of it all also worrying about the staff that they are not doing what there suppose to be trained for. I wouldnt put my worst enemy in this HELL HOLE !!! AND THATS NO JOKE , SINCERELY A PERSON WHO LOST THERE LOVED ONE, DUE TO THE NEGLECT OF BRENTWOOD STAFF. SHAME ON YOU!! NOW THIS PAGE WILL NOT LET ME SUBMIT MY REVIEW UNTIL I RATE YOU. BUT THE PROBLEM IS THAT THERE IS NOT A RATE LOW ENOUGH TOO RATE BRENTWOOD @ 5400

    W. 87th Street BURBANK, IL 60459