User Submitted Reviews

Monte Vista Hills Healthcare Center Pocatello, Idaho 83201

This center needs to be investigated by Medicare/Medicaid for abuse of patient rights. My grandmothers bedsore was neglected/ignored, medication logs were inacurate and the housekeeping was poor, strong urine smell in the hallways. What a nightmare, only one nurse assigned to night shift (over 50 patients), with a only a few aides, call lights continuously ignored. Building doors are never locked at night, dementia patients roam as they please with no safe guard of locked gates/secure ward.

Monte Vista Hills Healthcare Center Pocatello, Idaho 83201

This facility is an atrocity against the elderly. Some employees make an honest effort to afford quality care; however, there are simply not enough staff on duty each shift. Patient meal times are not consistent, medication is not afforded as prescribed, and patient hygiene is not held in high standard. Staff are poorly trained and fail to log serious patient issues, communication between shifts if non-existent. On weekends and evenings the halls have an overwhelming smell of urine, call lights are ignored and patients are constantly yelling for help. The bottom line of this facility is FOR PROFIT. Medicare needs to provide in-depth investigation of this provider and revoke certification.

Idaho State Veterans Home - Pocatello Pocatello, Idaho 83201

lack of hot water in residents rooms. very comfortable, excellent staff and medical treatment.

Monte Vista Hills Healthcare Center Pocatello, Idaho 83201

The facility smells of urine!!! Nursing staff are difficult to locate inside of facility. Patient meals are often received at room temperature, special requests for meal preparation are not accomidated. An aweful, aweful, aweful place. This hell hole needs to be shut down.

Idaho State Veterans Home - Pocatello Pocatello, Idaho 83201

My husband and I volunteer each Sunday for at least 1 hr and are there on other occasions during the week. As a retired nurse having worked or visited in many facilities in the Pocatello area, this is the best. Since neither by husband nor I have been in the military, we will not be able to utilize the facility personally. However, it is the one we would pick if we could and I certainly am encouraging my parents to choose it when they need care.

Monte Vista Hills Healthcare Center Pocatello, Idaho 83201

They are kind and loving.

Gateway Transitional Care Center Pocatello, Idaho 83201

No providing accurate staffing. Getting rid of great staff and hire less experience aids for lower wages. No quality aids u get no quality care. P