Review of Monte Vista Hills Healthcare Center

1 Star User Review

This facility is an atrocity against the elderly. Some employees make an honest effort to afford quality care; however, there are simply not enough staff on duty each shift. Patient meal times are not consistent, medication is not afforded as prescribed, and patient hygiene is not held in high standard. Staff are poorly trained and fail to log serious patient issues, communication between shifts if non-existent. On weekends and evenings the halls have an overwhelming smell of urine, call lights are ignored and patients are constantly yelling for help. The bottom line of this facility is FOR PROFIT. Medicare needs to provide in-depth investigation of this provider and revoke certification.