User Submitted Reviews

Life Care Center of Altamonte Springs Altamonte Springs, Florida 32701

I can not tell you in words how terrible I found this place on so many levels.

My relative was neglected and in my opinion abused. Half of the staff had no idea of what kind of care that should be given,their person was left dirty and the room was left dirty with days old food from meals left in the room.

Countless personal items gone never to be seen again with no recourse offered.

Rude staff that on many occasions flat out lied about what they did or did not do, know, see. Medical records lost and the wrong doctors seen.

When it was apparent to family there was something going on with the patent, the nurse on staff was asked about it, she stated "yea, he is going down hill fast" The family had to insist that they be sent to a doctor where it was confirmed that there was a very bad infection.

In my opinion You will be lied to and when you are not looking, at best your loved one will only be neglected.

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

I cannot begin to verbalize my complete contempt for this facility but I will give it a try! My relative was in for rehab but was placed on the longterm facility side which is the "ghetto" side of the building. Once you entered the residence halls, you are immediately greeted with the smell of urine and feces. I bought some deoderizer but was told that I could not keep it there according to MSDS guidelines. On several occasions, my relative sat in soiled diapers for over an hour and that was after we called the CNA for a diaper change so imagine the days when we were not there. My relative is a diabetic but the food that was on the plate was not what was on the menu. The "slum lord" that owns the facility doesn't have chairs for visitors, outdated decor (it looks like the "80's" threw up in the rooms). The assistants would barely communicate with my relative when they would change her and would just pull on her or move the bead without warning. I will say that there were a few great nurses and CNA's but the bad experiences FAR exceeded the good experiences. This place is severly understaffed, it is an attrocity to humanity to see how the elderly are treated at this facility. God help the patients trapped in this torcher chamber.

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

This place is the worst. It serves "mystery meat" to patients, who do not receive the proper care from the lousy staff. Patients lay with dirty diapers for way too long, and essentially are not cared for unless they make a lot of noise. I'd say there is a high probability this place will be sued out of business.

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

A year and a half ago I was a patient in rehab at this facility for 4mos. following a serious car accident..I was distressed to see so many negatives about this facility, sure it may have some rough spots as do a lot of places of its kind but all in all I was treated with dignity..the CNA's that assisted in my recovery were wonderful especially 4 in particular…I found Occupational therapy outstanding as it was really with this dept. that gave me the strength to recover same people all the time and they really care…..Physical therapy was also good but turnover was a problem which slowed up my femur recovery..The Doctor and his associate which do the rounds at this facility were the best I've ever seen! in fact I kept the primary care doctor that's how much I trusted him!

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

Terrible communication problem and administration is unorganized. Physical Therapy provided does little or nothing for patients. NEGLECT is the type of care patients receive at this facility. There is a handful of staff members that care and have to work to exhaustion because they pick up the slack for non-caring staff members, which is the majority.

Life Care Center of Altamonte Springs Altamonte Springs, Florida 32701

The nurses are rude…I was present with a patient of theirs and they were rude even in front of me……also…the lap pad the patient was on had some sort of dried crusty substance on it gross.

Life Care Center of Altamonte Springs Altamonte Springs, Florida 32701

Therapy Department was wonderful! I was seen by a physical therapist, occupational therapist and speech. They really encouraged me and pushed me to reach my goals. Nursing staff was loud at night and I did not prefer my nurse during the day, she always seemed stressed and rude at times but the rehab department was worth it.

Life Care Center of Altamonte Springs Altamonte Springs, Florida 32701

Physical Therapy staff is very rude and the head of dept needs to learn how to talk to customer who is 72yrs. old.

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

This place is the most horrible place & what a crime to the elderly! My grandmother has lost all dignity with the way she has been treated. I will NEVER recommend this place to anyone and will spread negativity!!! Think about if you'd want your family treated as you treat others.

Consulate Health Care at West Altamonte Altamonte Springs, Florida 32714

Horrible Horrible Horrible They should go out of business