I was a patient at your facility for approximately 2 weeks, recently discharged. Where some of your staff was quite attentive the opposite was the case in too many situations. Frequently my medication was placed on my night stand during the…
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laguna hills is the most awful skill nursing facility in orange county. I asked thrm for help and they just walk away pretending they didnt hear me. I asked another nurse and she replied rudely, "what!". I asked where my wheelchair they said…
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Please, somebody down, management is bad, food is bad, and the place is dirty. Staff do not work as a team, when other staff is asked to help they always say is not my patient and they do not help out, often you are alone for almost 2 to 3…
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If I could give this place 0 star, I would have done that. Place is filthy, smells worse than public restroom. Staff very unhelpful. I wish health department shut this place down for the sake of poor patients.…
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Our family member was at this place for the majority of 2012. During that time these are the events that happened and why I would not recommend this place.
*Doctor was not called when patient had a change of condition
*Eventually due to…
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In August 20, 2012, my father was admitted into the Country Villa Nursing Home. On September 4, he was rushed to emergency for severe dehydration and his kidneys were failing. Only two weeks earlier he had been to the kidney specialist and…
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My mom recently broker her shoulder and spend 2 weeks not only in pain but a lack of staff care and total frustration. The staff usually took approximately 10 minutes to answer call button and was told to just pee in her diaper that it was…
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Horrible people and treated me awful!!!!
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Recently, I spent two and a half weeks at the Country Villa Laguna Hills Healthcare Center (December 3-21, 2011). There were about six people who performed professionally.
I wish I could say the same for the rest of the staff. I quickly…
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Friendly greeting by dr and phys therapist, nurse could answer ?s, receptionist was friendly, staff were friendly. So far so good. Far superior to other nursing home, where the staff rolled their eyes when I asked for updates, yelled at the…
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