User Submitted Reviews

Chapman Care Center Garden Grove, California 92840

This nursing home is horrible; especially the staff. Their work ethic is terrible. Everyone assumes they are considerably "king"; I couldn't tell who is the subordinate. They never care about the patients nor the patients' family requests. They said, they do the way they wanted and nobody can't tell them what to do. They often furnish mis-communication among the staff and it creates more stressful to the patients' family. I was disappointed with this nursing home and the way they operated. I feel sorry and surprise for the physicians who are involving and referring the patients to this nursing home.

Alta Gardens Care Center Garden Grove, California 92843

Alta Gardens Care Center has been very good to my family and especially to my father who was a resident. The facility specializes in Vietnamese program with many Vietnamese speaking staff. My father really appreciated the caring staff and he was able to communicate his needs to them in his language. Staff cares with genuine interest. After my father passed away, many of the staff came to the funeral service and gave their condolences. It meant a lot to our family. I was so glad to have my father spend the last of his days there. Thank you Alta Gardens!

Alta Gardens Care Center Garden Grove, California 92843

A surprise visit to my father this past holiday season (December 2011) revealed the true nature of this business. They have been drugging my father to keep him "out of trouble." That is, they drug their patients so that they are vegetables, which translates to less staff care. I am appalled! My family is doing the paper work to get him out of there. Don't trust the manager/director there. She's pretends like she cares. She cares, alright, about how to keep those beds occupied; the more the better for the business, not so much for the patients.

Alta Gardens Care Center Garden Grove, California 92843

I will not suggest this place to anyone. I couldn't believe that they gave spoiled food to my mom on Christmas day! That was so terrible!

Chapman Care Center Garden Grove, California 92840

Working in the healthcare and gerontology field, I was disgusted by the care that the patients receive at this facility. There is lack of empathy,respect, and dignity they provide to their patients.

I would not recommend this location to ANYONE!!!…Just as the previous person said, you have to stay there with your loved one for them to be treated properly.

I had to officially file an a formal complaint with the Department of Health and Ombudsman.

Chapman Care Center Garden Grove, California 92840

Some of the people who work there care. But there is a lot of neglect and you have to be present with your loved one if you have someone there. Very noisy old building old sound system, call sounds for patients etc. Extremely loud at all times. I dont know how anyone could sleep there. Some of the employees micro manage with details when far more important issues are ignored. Needs to be refurbished and updated. Has no air conditioning only portable ones and fans, none of the patients have their own room. Not a place for someone you care about. Would not even give it one star on this review but there is no option, only allows to give one star