The average user rating for nursing homes in Palos Heights, Illinois is 1.6 out of 5 stars based on 9 ratings.
| 5 Star | 2 ratings | |
|---|---|---|
| 4 Star | 0 ratings | |
| 3 Star | 0 ratings | |
| 2 Star | 1 ratings | |
| 1 Star | 6 ratings |
Villa at Palos Heights Palos Heights, Illinois 60463
Management relocated my father without notifying the immediate family.
Villa at Palos Heights Palos Heights, Illinois 60463
My mother is still in this horrid facility, having gone in just over a week ago after knee surgery. Thankfully she is only in for a short stay. She and my sister were greeted in a friendly way when they arrived, and the first two days of her stay she seemed happy. But then she began to report that the meals went downhill dramatically, and she is being fed hotdogs and powdered eggs and canned ham!! for her meals. High sodium, processed garbage food, with no real nutrients. She has complained about her meals several times, and I have called and spoken to her nurse. If we had known that the facility would be so terribly cheap with its food budget, we never would have wanted her to go here. As it goes now, she will probable leave sooner than she intended to do so. I am very disappointed with this nursing home. Good fresh food is a huge part of any recovery, and of maintaining health. I feel sorry for the full time residents of this place.
Manorcare of Palos Heights West Palos Heights, Illinois 60463
My family and I feel horrible about the care that my mother received during the 3 weeks she was a resident of ManorCare of Palos Heights West. She went there for skilled nursing and rehabilitation due to having a stroke following back surgery . We experienced a nursing staff that was incompetent and negligent! The very first morning there she was not delivered a breakfast, and no staff member noticed. It went downhill from there. A response to her call button regularly took 20+ minutes. The final straw was when an incompetent CNA positioned my mother in a very precarious position to eat lunch, and left the room! With no back strength or control of the left side of her body, my mother fell off the bed and hit her face on the table on the way down, as well as injured her arm and hand. The nursing staff told us that they called the doctor on staff to see her, but when we spoke to the doctor, we found out that never happened! They proceeded to overmedicate her to quiet her down for the next couple of days. The nursing staff never had a chart of what medications and dosage she was given and when. Trying to get a nurse to provide any information was like pulling teeth. We have obviously moved our mother to a different rehabilitation center to not only prevent her from being mistreated but to give her a chance at recovering!
Villa at Palos Heights Palos Heights, Illinois 60463
My grandmother enjoyed her stay at Park Villa when she was there in January and February. The place was so beautiful.She was quite ill and couldn't even walk when she arrived. We were all greeted as we came through the door. We meet all of the Directors for each Department within the first 2 days. The Nurses were so professional , the CNA's were attentive and her therapists were great.Her Doctor was there 2-3 times a week. We never expected her to get well and never did we dream their team could get her home so that she can enjoy life. We would come back again and have reccomended it to all our friends and family.
Villa at Palos Heights Palos Heights, Illinois 60463
My 87 year old mother was in this home after being in the hospital - we thought it would be good for her to have the round the clock care -- after not even one week - we took her home -- she was depressed - I didn't blame her -- some of the staff were terrible - neglectful -- we/family were there daily to watch -- too bad - nice location - that's about it - she will have care at home.