Review of Provo Rehabilitation and Nursing

1 Star User Review

I have had several relatives who have spent time in this facility, and I strongly reccommend that you take your loved ones somewhere else. My Grandmother was here, and the care was so bad that we had to take her home and care for her ourselves because her condition was worse after being there for a while than it was when she got there. They were trying to push her in a wheelchair, and didn't realize that her foot was wedged in between the footrest and the ground. She ended up with a huge gash in her leg, and her leg was almost broken. A few years later, my mother-in-law was put into this facility. We were there visiting her, and watched them give her morphine five times in twenty minutes. We were questioning them about why they were giving her so much, but our concerns were ignored, and we were told that they were the medical professionals, and we needed to butt out, and let them do their jobs. My mother-in-law died about ten minutes later. My wife was admitted to this facility about one month ago. My daughter and I were visiting her yesterday, and she began to get very sick. I pushed the call-button for the nurse, and ten minutes later no-one had come to her room. I went looking for a nurse. When I found one, she was more concerned with arguing with me about whether or not she needed to go check on my wife than she was with actually going to check on her. She finally agreed to go check on her. We were halfway back to the room when my daughter came running out of the room screaming for help. My wife had had a seizure, and almost died. If the nurse would have responded fifteen minutes earlier, instead of ignoring us and then arguing with me, this could have been avoided. I went and spoke with the Business Manager about what had happened, and he was professional and courteous, and I appreciate his professionalism, but he isn't the one taking care of the patients. This facility has a long history of incompetence. Do not put your loved ones into this facility!