We should have done more research of facilities when we were looking for a place for my husband. He wasn't there two days before we decided we were moving him somewhere else. The response time for calls for assistance was often 45-60 minutes…
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DO NOT bring your loved ones here! Recently Provo Rehab and Nursing has undergone new management (new ED and Operations Manager). They're also currently lacking a DON, which has seem to make the nursing staff slack. Call light response times…
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Sara Salazar helps with patient planning and things to help patients go home. She is fantastic! I have never had a better advocate helping with patients. She shows genuine concern and truly helps the patients.…
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Do NOT take anyone to Provo Rehab that needs more attention than just short term rehab.(and I doubt that care is any good either.)
I am not necessarily blaming the overworked, underpaid nurses and aids for the HORRIBLE care my mom received…
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I wanted to share my story about my time at Provo Rehab. I was diagnosed with a large brain tumor which extended down and into my brain stem. October 2012 I had surgery to remove the tumor. The operation left me unable to stand, walk, talk…
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I have had several relatives who have spent time in this facility, and I strongly reccommend that you take your loved ones somewhere else. My Grandmother was here, and the care was so bad that we had to take her home and care for her ourselves…
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0 stars this place is Horrible and should be shut down...
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No matter what your told this is not a rehab facility. We were told that they had the resources to rehabilitate our wife and mother. They do not put together a individualized care plan. The staff and care is disorganized at best. They failed…
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The facility in the Tower is the best I have seen. But the nursing care is lousy. I kept begging the nurses to get my mother on antibiotics for a UTI but they drug their feet until she went into Septic Shock and is now in ICU. I thought…
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Horrible food! The staff is inept, and they don't communicate with each other. After 2 weeks in their care, my mother was rushed to the ER and almost died.…
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DAY 1: No one there to meet us when being admitted. Family had to track down nursing staff for the room. Equipment for the family member to be effectively and safely transferred to bed was locked up and the nursing staff could not get to it…
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I was very very dissapointed in the care which my Mom was given, She had to back to the Er and at 5:00am when I went back to gather her things , the Nurse told me she had never recived her meds.…
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Poor facility, poor management, and overworked staff. Would not recommend to provide consistent, effective care.
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Poor Management, Overworked Sstaff
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Provo Rehab is the best! The staff is so amazing and caring. My experience there is unforgettable. I will definately refer this place to anyone having surgery.…
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awesome place!! The staff are amazing, the therapy was wonderful. They really made me feel like home.
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The Doctor of this facility does not attend to his patients very well. If needs are required he does not respond. He rarley meets the patients. The other staff seems to care and respond well to the needs of the patients. The stars only…
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Were there three days for recuperation of pneumonia. Friendly staff, beautiful room in new wing, good care. Food mediocre. Very willing to help and very accommodating staff. …
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Horrible care, horrible food and the maintenance is not good in the building. Sometimes it stinks really bad!
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Horrible care!
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