User Submitted Reviews

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

The facility exceeded my expectations. I am so happy to have come to that chateau. Leana

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

Our family wants to thank all the staff at Alaris Health for their kindness and above all their care for our loved ones. In the past 8 years my grandmother and uncle were residents at Alaris Health in Rochelle Park, New jersey and when my grandmother died and my uncle took ill with Alzheimer's and needed extra care we all knew where he was going. Now my uncle just pasted and we were comforted knowing he was with his second family (Alaris Health) and they made his last days comfortable. So again thank you all!

Sincerely,

The Koch Family

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

My mom had a stroke on Christmas Eve. She was sent from the hospital to Kessler of Saddle Brook than Care One in Teaneck because the hospital had told us they came highly rated. We never thought of looking around BIG MISTAKE! Both facility never made us feel welcomed & seemed far more interested in how we were paying than how they could help my mom recover. After seeing my frustration my wife decided to look at Alaris Health at Rochelle Park. We were greeted by Rebecca, a social worker, who sat us down, explained their program and said what can we do for you and meant every word! We immediately put in for a transfer! Care One had set up the transfer but on a day I could not take off to accompany my mother! I called Alaris and asked for the Administration Director. Michele immediately moved the transfer to Saturday so neither myself or my wife would have to miss work! We knew immediately that Alaris Heath at Rochelle Park was nothing like Care One or Kessler they actually cared about their patients & their families! If you are looking for a immaculately clean rehab/nursing home where EVERYONE will greet you with how can I help you & really mean it, than look no more. From the administration, social workers, rehab crew, nurses/aides, they will think of everything and then say can we do more. Another VERY important factor to us was supervision & safety measures! Alaris has far more procedures in place to assure supervision & safety than either rehab my mom was in! The only regret I have is that my mom did not come here straight from the hospital!

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

My mom was admitted to Alaris as a rehabilitation patient. In time we realized that my mom would need around the clock care. The people at Alaris realized how difficult of a decision this was for our family and was very caring and supportive. My mom has now been at Alaris for 4 months and we couldn't be happier with her care. All of the Alaris representatives from the Social Worker's to my moms nurses to the ladies that manage the cafeteria are all helpful and want the best for the patients.

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

My father has been at Alaris for 5 years. I live in Florida, and am dependent on the staff at Alaris to not only take care of my father but also to keep me informed. I feel the staff does their job well in both areas. My father has made some close relationships with some of the nurses, social workers and even the director. It makes me feel good to know that even though I can not be there everyday that he is well taken care of.

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

The nursing home administrator is good at what he does…he pays attention to fine details, he gets things fixed. The nurses are really good. I have been here for eight years and only have amazing things to say. My CNA is really nice too. Alaris Health at Rochelle park is a good place to be. They took great care of me.

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

I am a resident here at Alaris Health at Rochelle Park. I have been here for 5 months. I feel that the facility has a very comfortable setting. There are plenty of recreational activities. The staff and patients are very nice. I feel like I belong to a big family.

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

I came to this site while searching for a subacute for my father. I found some horrific comments. I actually was mortified reading the one comment and almost took The Chateau out of the choices I was making. That would have been horrible. After speaking with their representative at the hospital and going for a tour, the review couldnt be more wrong. My father has been there 3 weeks. He will be coming home next week!!! The staff is onderful. Very helpful. Watch what you read…people can be mean and so can other facilities who are competing for businrss

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

Unfortunately I have made my rounds of nursing homes and subacute centers. I can definitely say that chateau was by far the best. Be careful of what others write. I looked on this site after a patient told me about the reviews on here. Please don't take what appears to be a patients family that wasn't happy and may have thought there parent could recover fully. The chateau workers are as close to miracle workers as u can can get. I wish they could have cured my cancer but I understand there are limitations. I had the best nurses. Aides. Therapists. And made many friends that I will stay in contact with. if I ever need a subacute rehab again I would choose chateau.

Alaris Health at Rochelle Park Rochelle Park, New Jersey 07662

What a wonderful place! Not only a clean home, but the care my grandmother got was top notch. All of the staff from A to Z made us feel welcome. It is our first experience with a sub acute/long term care facility and I am happy to recommend it to anyone who is considering. Thank you Bristol manor.

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

Lovely facilty. Wonderful nurses, aids and overall staff. From admissions office to the floor, everything was handled properly and with respect to the patients. Cant find anything negative to say.

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

ZERO STARS! The level of care is atrocious. Patients are left in urine and feces, call bells are ignored, medication mistakes are commonplace. This is not a rehabilitation facility by any stretch of the imagination. Some of the physical therapists are very good, but most ignore the patients and even leave the therapy room for extended periods while patients wait for their return. This "down time" still counts as part of the session, so very little therapy takes place.

The Chateau at Rochelle Park is a wolf in sheep's clothing. It looks very clean and well managed, but the patients are at the mercy of an uncaring, overworked staff. The nurses are only there to distribute medications-not to address medical issues that occur. The aides are supposed to take vitals, bathe, change patients, deliver their meals, assist in and out of bed, and essentially tend to every need of the patients with the exception of pills and injections.

Preventive measures to ensure patient recovery are not undertaken. As a patient deteriorates the new medical issue is addressed, even though it should have never occurred if standard protocol had been followed.

The Chateau at Rochelle Park is truly a dangerous place. Heed my review or you will someday look back and wonder how you could possibly have admitted your loved one to this facility. You will be watching the same things happen to them. Do not think your experience will be different. If you are young and completely able to self advocate, perhaps the Chateau will be adequate. It is grossly inadequate-downright harmful-to the rest of the population.

Alaris Health at the Chateau Rochelle Park, New Jersey 07662

The facility is clean and that is the best I can say. If you want service from an aide make sure you tip them! Most are very rude and unwilling to help! Be aware of what medications should and should not be given because its consistantly wrong