5 Star User Review
They have recently decided to save money and condense for residence of private residence to crowd them into a lowered ceiling and depressing area in the rear of the home when they have excess room for private rooms. Also when ringing the buzzer for helping the residence for emergency or non emergency call they sometimes wait more than 1/2 hr. because the staff working is not enough to fulfill their needs. There feelings are more for their profit than it is the welfare and happiness of their residence. Most residences families are not happy with the surprised happenings of the home and feel they are after monies saved more the care and feelings of the residence. As always they don't know where to turn and are afraid of repercussions. You never know who to trust and to keep things in a confidential level is low. Bottom line is, to send residence to a crowded and non private area from a private area has taken away their hope. It has changed and progressively gotten worse. My recommendation is to look further into where you want to place your loved one before making a decision too fast. I, for one alone with 3 others I know of will be moving our loved ones to another location.