Immediate jeopardy to the resident health or safety
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
No actual harm with potential for more than minimal harm that is not immediate jeopardy
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.