Review of Kensington Care and Rehab Center

1 Star User Review

My elderly Mom was in this facility for a bit better than a week when she died there. They allowed her pneumonia to go untreated by antibiotics for more than 24 hours after she developed it-nurses were unconcerned, although they had been informed that she was predisposed to pneumonia. During the time she was there she never had water available when I came, she was always complaining of being too cold and I later found out that they got her moving only twice a day during the week and not at all on the weekend.

Per a conversation with her doctor after her death, she was a victim of "an extremely inexperienced nursing staff" who seemed to be all there was on the weekend.

Nursing staff was unwilling to listen to my concerns and got hostile when I asked questions regarding her care-both huge red flags.

If I could rate this place less than 1 star, I would. Avoid this facility like the plague.