Resident Complaints » Kensington Care and Rehab Center

  1. Health Inspection on December 11, 2018 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Ensure that each resident is free from medications that restrain them, unless needed for medical treatment. (Corrected 2019-01-03)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is ne (Corrected 2019-01-03)
      • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. (Corrected 2019-01-03)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2019-01-03)
      • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. (Corrected 2019-01-03)

  2. Health Inspection on July 18, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-08-15)

  3. Health Inspection on April 25, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-05-23)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-05-23)
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-05-23)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • PASARR screening for Mental disorders or Intellectual Disabilities (Corrected 2018-05-23)
      • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. (Corrected 2018-05-23)
      • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. (Corrected 2018-05-23)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-05-23)
      • Provide or obtain dental services for each resident. (Corrected 2018-05-23)
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-05-23)
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2018-05-23)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html