5 Star User Review
This place is the worst place ever. The nurses are nowhere to be found and they do not give any care to their patients. When you call for a nurse no one comes to help you. Then the nurses yell at you. The staff is very rude to you and your family members. The whole place is very noise and the patients are unable to get any peace and quiet. This is no place for someone who is terminally ill. Also, no one ever answers the phone in that place. There are no phones in the rooms and there is no way to communicate with the patients. This place needs a whole new staff and a lot of upgrades. I would not recommend this place to anyone. Do not send your love ones to the dump.
Replies to This Review
Thank you for taking the time to respond. While unfortunately you did not have the experience we hope for, we appreciate you expressing your concerns. We see all feedback as a growth opportunity for us and we will make every effort to address your concerns to better our product. If you have any further comments please feel free to reach back out to our Administrator Michelle at (757) 481-4860 - Erika Lovegreen, Medical Facilities of America Communications Manager