1 Star User Review
If I could give -10 on the review I would.This place is a nightmare for patients.They pay their works less than any other nursing home so they get lesser quality employees. Non English speaking taking care of people. Uneatable food, dirty, faulty pluming so toilet overflows every day. Only two employees on each hall sometimes less. The head nurse and social worker have no people skills and do not care about patients. My friend has PD and was never, in the three years she was there, taken care of properly. (She was afraid to move incase somewhere else would be worse.) Some nurse decided she needed a psychiatric evaluation even though she presented no different symptoms than PD. New nurse with no PD experience. They sent her to a place in Denton that did not have the ability to handle handicap people. She contracted a severe infection (MIRSA) and was sent to Denton Regional. D R worked to get her placed somewhere other than Heritage. They did not want her going back there either. Please do not put a loved on here. It truly is awful. So glad Heritage did us the favor of sending her out so other care facilities could see this place is bad.