Review of Willowbrook Residence and Rehabilitation Center

2 Star User Review

Poor follow up of doctor's orders by staff. Required treatment not always given - my mom is not turned for bed sores as prescribed - many of the aides are lazy - only a few good ones that will clean and care for patients as needed. Communication not consistent between nurse and caregiver. Sometimes I get calls about everything - but on both times that my mom had to be rushed to hospital (and had surgery) I was not made aware that she was sick - throwing up, high temp, etc. I didn't know until I arrived after work she had been sick all day. Now when I go I pray that I don't walk into any surprises regarding her well being. There are some good folk on staff, put they seem to be the exception instead of the norm. I'm considering moving my mom to another facility.