Review of Heartland of Centerville

1 Star User Review

my family member was at HOC for rehab following a CHF episode. The therapy team overworked him, causing him to have a heart attack. They ignored his pleas for help, falsified documents about the incident, and had another family member not run to his aid after hearing distress when she called him, he probably would have died. She couldn't find anyone who would admit it was their job to care for him. He was there for 8 days and lost 12 pounds due to the horrendous food. She demanded a medic be called. The state was called for an investigation, and that is when the falsification about his care was discovered. We had no recourse because it was a "word-against-word" situation. When he was released from the hospital after 4 days to another facility, 4 people were eagerly waiting to move him out so they could move someone else in . Where were these 4 people when my family member was calling for someone to help him? Please, PLEASE do not send someone you love to this facility. It could cost them their life.