my family member was at HOC for rehab following a CHF episode. The therapy team overworked him, causing him to have a heart attack. They ignored his pleas for help, falsified documents about the incident, and had another family member not…
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This is my second stay at Heartland of Centerville. I have used the facility both times for rehabilitation and my stay for both times was six weeks. I received caring and successful rehab and excellent care from the nursing staff and aides…
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Our Dad received overall wonderful care. The nursing staff was excellent, always keeping us informed and involving us in his recovery from his surgery. We were very anxious and did not know what to expect. The head. of nursing always made time…
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My Grandmother lived here for a short while. She was independent living before she had her accident. She had a wound on her leg and also suffered from dementia. The nurses would forget to give her her medication and only would give her parts…
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we were very happy with the care and pleasantly surprised with the level of commitment shown to our mother. she loved the nurses and aides as well as her therapists. they were dedicated to getting mom not only back home taking care of herself…
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This is a great facility. The therapy department is top notch. I was only there for 30 days and I am back to where I was before surgery. The nurses were compassionate and the aides were very caring as well. I would recommend this rehab…
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I heard about this facility from my neighbor who recovered there from a broken hip. Overall, I give this place a high rating for ONE REASON ONLY, and that is the rehab - specifically the physical therapy. Everyone in that dept. was kind, knowledgeable…
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Please do not take your loved one to this facility. It is absolutely horrific. The guy in charge of therapy runs a shameful Department and the therapists are not even fit enough to do the exercises.
The nurses are rude and the aides are…
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only one aid at a time, messed up medication, ignored serious symptoms, asked nurse to call Dr nurse lied and said he did but didnt. resident was taken to ER after they discharged the resident to go home. Patient ended up being admitted to…
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Only one aide per hall at times, not fair to the patients. Sometimes they only toilet you once per shift! And there food is so gross!!
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