1 Star User Review
My 85 year old mother was admitted today post-op for broken hip. My sister was there with my mother upon admission. The staff was extremely rough when moving her. When I arrived at 6:30pm, her dinner plate was on her bedside table across her bed. It included cake. My mother is a diabetic. When I asked about glucose monitoring, I was told nothing was ordered. The website touts excellent diabetic care. My sister and I left at 7:30 to go eat. When I came back at 8:30, my mother said she was in pain. I pushed the call light and when the aide came I asked for something for pain. After 20 minutes my mother looked up and said "it hurts". I told her that I knew she was in pain, but they were going to bring her something. She then said "no, do I have to stay on this bedpan all night long?" When I questioned the LPN on duty who told me she was the charge nurse, she immediately took an attitude with me. She said she didn't know that my mother had no idea what a call light was. When I asked for her supervisors name, she said "Yes, I have a supervisor". Horrible, horrible place. I will do what I can to get my mother moved from this facility. I had to choose a minimum of one star because it won't let me submit this review without it.