Review of Universal Health Care/North Raleigh

1 Star User Review

After experiencing what my family has experienced, I would never want anyone else's family's members to be sent there. This place is God awful. Very unprofessional, rude and deceitful. They will lie straight to your face about the care your family member is receiving. Your family member will stay in the same state which they arrived. The more you come the more you will see mistreatment of your family member. Numerous instances of neglect. Lack of following doctors orders. The director of nursing, social worker and the director the cna's are by far the rudest, unprofessional people I have ever seen. They allow there staff to treat the residents and there family members however they please. They do not follow there policy. This place is not a rehab facility. The lack of therapy is unbelievable.