Resident Complaints » Universal Health Care/North Raleigh

  1. Health Inspection on February 1, 2019 [1]

    1. Isolated: Immediate jeopardy to the resident health or safety
      • Plan the resident's discharge to meet the resident's goals and needs. (Corrected 2019-02-20)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-02-18)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives an accurate assessment. (Corrected 2019-02-20)

  2. Health Inspection on November 8, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-12-03)

  3. Health Inspection on June 15, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-07-27)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-07-27)
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-07-27)
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-07-27)
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-07-27)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-07-27)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html