Buffalo Prairie Center for Rehab and Healthcare Buffalo, Missouri 65622
This facility provides excellent care to the residents and their family. The staff is wonderful and makes sure that all residents are treated with love and understanding. I cannot complain about the treatment of the residents or the care of the staff. However, the administration leaves a lot to be desired. Over the last two months I have tried to contact the administrator regarding issues and she is either never there or only there half a day. I can never seem to get her on the phone and when I have made attempts to catch her in person she is never in the facility. This facility has really blossomed from what it used to be a few years ago when I had another family member in the facility and then it changed hands and made a remarkable turn around. I must say it is not because of this new administrator. I would expect an administrator to be present more than this administrator makes her presence. I am more than happy with the care my parent receives at this facility by the other staff and glad my family member does not have to receive care from the administrator as I would worry then. I hope this problem is fixed soon and then this would be a 5 star facility.