Review of Powerback Rehabilitation

1 Star User Review

Horrible facility! My grandmother was transferred there after having surgery to get back on her feet and walking. They were supposed to do therapy twice a day. It was NEVER twice sometimes not even once and when they did do therapy it was for 10 minutes. She did not even begin therapy until she was there almost a week. Instead of working her legs they gave her some dumbbells so the therapist wouldn't have to do anything. Never changed her bedding unless she requested it, then they still wouldn't do it for a few days. Hardly showered her! One day the whole kitchen staff quit on the cook so the patients did not get breakfast until 2:30. She is home now and we received her bill which had no information on it at all. The bill is hand written and all it says is the total she owes and a phone number. Nothing else!. Now I have been calling for a week. They have no billing service, I have to leave a voicemail for the manager to speak about the bill or pay it. I have left 5 voicemails now with no return call!.

Not a professional place!!!!!