I was touring this facility for my father on 11/10/11. What I witnessed and heard around 3.30 pm was awful ! I saw a nurse enter a room ( without knocking ) while 2 nursing assistants were attending to a patients needs. She walked in an screamed at the assistants to get out of the room and pass snacks Now ! I was totally floored. I felt so sorry for these 2 assistants trying to do their job. I was not sure who to report this incident to but, I can say this much, my father will Not be coming here to live! If you employ nurses of this caliber I do not see how you can retain any staff and remain open for very long.