Review of Warren Barr Gold Coast

I was at Warren Barr visiting my aunt. She told me that she had to go to the bathroom and asked me to press her call button, which I did. No response. I could hear the beep from the nurses station because her room is nearby. Finally, I walked out to the nurses station and there was a nurse standing there looking at something in a binder. When I said, "Excust me", she turned and was surprised to see me. I told her that my aunt needed to use the bathroom. The nurse for her room happened to be walking past on the opposite side of the hall and she told her that my aunt had to use the bathroom. This is unacceptable that nurses ignore call lights! What if it my aunt had been in her room alone? How long would it have taken them to assist her? If you have a loved one in a nursing home, someone from the family should visit them each day. This way the staff will know that they have an advocate and that they have to treat your loved one with dignity and respect!