1 Star User Review
I'd give them zero stars if I could! These ppl are the epitome of scamming money hungry nice to your face and stab you in the back type of business! None of their staff have any iota of what customer service really is and nor do they care to get any! My mother was there for all of 9 months and let me tell you each time I went to see her the place got worse and worse. Their residents were left in their beds dirty all day and night, residents were heard crying out for help from their beds and no one would come to their aid as we walked through the halls. Staff seemed very unhappy to do their jobs. Residents were depressed and did not look happy to be there. My mother was being bullies by another resident in her room and was scared to tell anyone because the resident had once worked at that same facility and my mother was afraid of retaliation.The staff cut my mother's PT/ OT and lied to me, claiming her SSI was also cut, all while collecting her insurance payments and SSI!!!! That was the final straw with that place, besides all of her clothes coming up missing and her being in a hospital gown every time I came to see her! Once I got my mother away from that dungeon, back in February, 26, 2015; they continued to bill me and my mother, at my residence! These people are scammers and very dishonest! DO NOT send your loved ones to Accentia, they are money grubbing scammers and ONLY care about $$$$$!!