5 Star User Review
I wish to share with you that thanks to Lutheran Services, they assisted me in rescuing my younger sister Susan and most importantly bringing her to safe harbor at Heartland North where she remained in a wonderful caring community for the last year of her life.
Heartland North in Sarasota is an amazing Rehab/long term care facility with the most loving attitude I have ever encountered and I have had a lot of experience here In Sarasota as all of my current clients are over 80 and I have spent time in over 20 nursing homes in the past ten years.
From my first meeting with Whitney in Admissions to all of the many caregivers and nurses especially Renee & Ishmael, Rehab Laura Lee, Pat the social worker, and Keith the Director of Nursing as well as Tony the assistant director of nursing, Deb, MDS and even the dietary Mgr. Jane, Everyone was so very involved in her care.
She was only 55 when she entered Heartland and 56 when she passed last month. I was never turned away by anyone whenever I had a question or concern. I was made to feel welcome by the staff as I was there almost every day for the past year. The director, Icelia was always walking the hallways and open to any conversation or concern that I might have.
And the smiling angel at the front desk, Tracy always made you feel welcome as she greeted each person with a warm hello and a push of that buzzer to let you in.
I am so confident of the care that all receive here that I even brought my dear friend Margaret 86 years old there to share a room with my sister when she had her rehab from a bad fall and I have referred another long time client to rehab there at the end of this month. I would not hesitate to refer anyone I loved dearly to Heartland; their name reflects their intention and what they do best.
Sincerely,
Rev. April Mast