Review of North Florida Rehabilitation and Specialty Care

1 Star User Review

DO NOT EVER LET ANYONE YOU LOVE COME HERE!!!! My mother went into this facility at a weight of 96 lbs and she could walk by herself with a walker. When she was discharged she weighed 80 lbs and cannot walk even with a walker. She had a UTI, a compression fracture of her spine from a fall in her room at the rehab, bedsores, and a 3-inch-diameter cyst on her back. No one told me about these conditions, I found out when she had to go to the ER one day after her discharge.

The doctor assigned to my mom, Dr. Erbay, refused to return my calls. I called his office to leave a message for him to call me and was told that if I wanted to speak to him I would have to sit at the rehab and wait for him to come. She could not tell me when he came to the rehab. I work full-time and could not sit at the rehab during the day, waiting for the doctor to come. My mom got sick while she was in the rehab, and no one called to tell me. She was so weak that she could not get out of bed, but they would leave her food on a table across the room and then tell me that she refused to eat. One day my daughter was visiting her and the aide took my mom's food tray away when she was still trying to eat!