The worst nursing home in the Northeast!
|5 Star||0 ratings|
|4 Star||0 ratings|
|3 Star||0 ratings|
|2 Star||0 ratings|
|1 Star||3 ratings|
The worst nursing home in the Northeast!
Do not send your worst enemy to this facility!!! There are some good people that provide great service, are friendly, and caring, who work there. However, the over all quality of care is beyond poor! This is like the Terror Dome, but in this case a person comes in but might not come out!! It makes me wonder how many people die in this place due to neglect? Thankfully my mom got out of there, went home and later died in a place that was more respectable and she and our family felt well taken care of; thank you Apple of Old Saybrook!! Even though this facility was not close to us it was worth the travel; this is an instance it was well worth the inconvenience!!
Meds were not correctly given, to my mom, her wound care treatments were not followed as per the doctors ordered, and she was not taught how to use her neb breathing treatments which were new to her prior to her being discharged, even though I asked several times to different floor nurses and nursing supervisors, including the DNS!! Thankfully the home nursing services that were set up for her through Masonicare were great on picking up where this place dropped the ball!
The food was hit or miss, during the weekdays my mother liked the food but typically the food on the weekends or the holidays that she was there the food was often not very good! The guy who runs the kitchen was very nice, and listened to our concerns and tried to fix the problems. I often brought in dinner for my mom so she would eat dinner.
The place was dirty and dingy!! The shower room was nasty and my mom didn't want to take her weekly, yes I said weekly shower in it. The place often smells like urine and excrement!!!!!! Interestingly enough in these day and ages, they allow the patients to smoke outside and the staff to smoke outside. All of the hospitals that I have taken my mother to don't even allow smoking on the premises, none the less outside next to the building!! The Surgeon General has even spoken out about the dangers of second hand smoke, and my mom was at a health care facility where the staff either is smoking and or taking patients out to smoke then they were providing her care even though she had COPD and pulmonary issues!!! Go figure! This place is so far behind in the time of providing healthcare services, they probably still do blood letting, use leaches, and use mercury to treat people!!
Some of the staff were outstanding in providing care others were outright thugs!!Some people were polite, caring, and attentive to my mom and other patients; they were true medical professionals and I love them for it!! when things were not going well it seemed like it was also associated with the nursing staff being low, or people taking people out to smoke, or I heard she will be back in a few minutes she's out smoking, which happened throughout the entire shift.
These people must get a lot of paid breaks in order to take that many smoking breaks. When the house keeping staff was short staffed you could rely tell, because the place smelled worse than usual and the bathroom would be nasty, or the trash would be full. Lastly, my feet always were sticking to floor when I would go there and no one I asked could ever explain why, it was like someone had spilled some soda on the floor and the had only wiped up the spill but didn't mop it up with some water!!
However, I often heard staff talking poorly about other staff, the nursing home, management, the people who lived there, the patients and the patients family members right there at the nurses station and in the halls. The would complain about the patients and say out loud " I can't wait for Mrs. or Mr. such and such to leave, or why haven't they left or why are they hear, they are just a drug addict and don't belong here."
People were very loud, and my mom found it hard to sleep at night, because of how loud staff was and because patient are allowed to have their TV's on all night!!! Many of the nursing staff curse a lot, and talk about inappropriate subjects on the floor. I even seen where a nurse was yelling at another woman staff person about the people they were having admitted and why certain people where in a particular room.
Some of the other patients were great people and me and my mother got to know them and their families over the 3 months my mom was there and they even attended her funeral and we have attended the funeral of their loved ones as well. However, a lot of the patients they have there are a bunch of homeless, alcoholics and druggies, or they are peoeple who I recognize from the state hospital from when I worked there. This is the island of misfit toys for patients! I seen people there that I thought had no reason for being there and on occasion I would talk with them about why they were there and some of them said they had no other place to go or stay and were waiting for some program from the state that will help them find a place to live after being there for 6 months.My issue is not that these people shouldn't be there, the issue is that these are the majority of the people that are there and this place can't take care this many people with these kind of issues and still take care of people like my mom at the same time, because of all of the behavioral problems these people have.
Unless you hate your parents and want to get even with them for being abusive to you as a child, then don't send anyone you care about to this place!!!!! Just look at their rating and the deficiencies they with the state. I didn't know about the ability to see this information until someone from DSS told me about it. So, before you ever send anyone you care about to a nursing home go to the Ct dept. of Health web site and they have a link that you can follow that will show you the deficiencies and ratings of a specific nursing home!!
THE WORST!!!!!!!!! If you care about your loved ones do not let them stay here. They dope up their patients and leave them in the hallways like mental patients. They don't bath them either. My loved one was bathed maybe once every 3 or 4 weeks as it turned out. The staff there are a joke. I'm not even sure why this place is still even open. I spoke with other patients who were living there and was also told that they felt uncomfortable there and that I should take my relative out.
This place is absolutely disgusting! The stat of Connecticut needs to really start cracking down on care. It breaks my heart to think that people are being treated to poorly and no one does anything about it. This doesn't deserve a single star. I am appalled!