Review of Windsor Care Center of Petaluma

2 Star User Review

MANAGEMENT DOESN'T SEEM TO UNDERSTAND TTHE CONCEPT OF RESIDENT COUNCIL. THEY KEEP.BARGING IN AND TRY TO FORCE THEMSELVES UPON RESIDENTS. THEY HAVE BEEN NOTIFIED OF THE FEDERAL GUIDELINES OF THE PURPOSE AND PROCESS OF THE COUNCIL MEETINGS. GUIDELINES HAVE BEEN PHOTOCOPIED AND SLIPPED UNDER THER OFFICE DOORS. EVEN CORPORATION CAME FOR MOCK SURVEY AND FORCED THEMSELVES UPON THE MEETING AND TRIED TO TAKE OVER. IF IT WEREN'T FOR OUR OBMINBUSMAN EXPLAING TO THEM ALL VERY FIRMLY THAT THIS WAS A WRONG VENUE FOR THEIR SURVEY RESIDENCE WOULD NO LONGER ATTEND, AS IT IS A MEETING FOR ADMINISTRATION AND CORP. NOT A RESIDENT COUNCIL