MANAGEMENT DOESN'T SEEM TO UNDERSTAND TTHE CONCEPT OF RESIDENT COUNCIL. THEY KEEP.BARGING IN AND TRY TO FORCE THEMSELVES UPON RESIDENTS. THEY HAVE BEEN NOTIFIED OF THE FEDERAL GUIDELINES OF THE PURPOSE AND PROCESS OF THE COUNCIL MEETINGS. GUIDELINES…
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I was very suprised at the level of professionalism displayed by the floor staff as they cared for my uncle. I had terrible assumptions about skilled nursing homes but they treated him as an individual and made the entire family feel like we…
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This place is horrible!!! My father fell and they didn't notify me. I found him back in his bed with blood coming out of his head. When I asked if he was being taken to the hospital they said no he was fine. They were also giving him liquids…
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My grandmother stayed at Windsor Care Center following a stroke and my family and I could not have been more satisfied with the level of care received from all the staff. The CNA's, activity department and nursing staff were all so attentive…
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They nearly killed my mother-in-law last Fri night by od'ing her with insulin. Staff did nothing to support her - my husband called 911. The EMTs said he should file a complaint with the State Dept of Health Services which we will be doing…
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