1 Star User Review
My family found this facility to be below par on many levels. Staffing is inadequate and most are not trained to support the level of care that patients they accept need. The management would differ but after observing this operation I would not allow anyone I know to be placed in this facility. With the exception of only a few nurses and CNA's the level of incompetence and lack of caring shown to patients is unbelievable. They do not follow proper procol for hygiene and cleaning of patients. Most do not follow handwashing and sanitizing portocols established to prevent the spread of disease and infections. The equipment and furnishing they provide the patients is in poor repair and not maintained. They do not respond to patients calls for assistance in a timely fashion whether it be basic or critical needs. Response to call lights and calls for help often exceed 1 hour or more. Most of the nursing staff do not recognized critical symptoms of distress in patients resulting in emergencies, infections and more serious complications to the patients. I could continue on with all the horrors I saw. I can only say that the near death experience of a loved one due to the lack of care provided was enough for me to warn others of the danger you are putting you loved ones in if you choose to place them in this facility. Please don't be fooled by the smiles and promises.