1 Star User Review
I was pleased with the staff when I first placed my mother but there were several issues getting staff to correspond with my sister and myself. We were told they don't make appointments or provide transportation but were verbally attacked by the ladies in the front office as well as being physically threated by a nurse when we took our mom for an apt because we didn't clear it through them first. We tried but the doctor never called us back. My sister was banned because she disagreed with the DON and her egging on of the abuse by the nurse who threatened my sister. I would never have chosen this place had I known how rude the upper office is and they don't even attempt to be understanding once you are in and they are getting your money. The place is clean but the food isn't very nutrional. Last night they had a corn dog for their main dish at dinner….
Replies to This Review
I was hoping to find more recent reviews. I am frequently a visitor to see church members and other friends. The facility appearance and cleanliness is above average. Hands-on staff appear caring but often short-handed. The corn dog entree is unfortunately still on the menu. Although an R.D. is to review meal plans, I have observed that there isn't sufficient oversight with special meal requirements, i.e. mechanical soft etc. The private ownership seems to be administration's trump card. It can be difficult to get issues resolved.