Inspection Results » Heritage Harbour Health and Rehabilitation Center

Health Inspection on July 23, 2018 ^[1]

1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-08-30)
   • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected 2018-08-30)
   • Keep all essential equipment working safely. (Corrected 2018-08-30)
   • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2018-08-30)
   • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. (Corrected 2018-08-30)
   • Provide medically-related social services to help each resident achieve the highest possible quality of life. (Corrected 2018-08-30)
   • Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Corrected 2018-08-30)
   • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-08-30)

2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Corrected 2018-08-30)
   • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. (Corrected 2018-08-30)
   • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-08-30)
   • Provide timely, quality laboratory services/tests to meet the needs of residents. (Corrected 2018-08-30)
   • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-08-30)
   • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-08-30)
   • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-08-30)
   • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-08-30)
   • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected 2018-08-30)
   • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-08-30)
   • Respond appropriately to all alleged violations. (Corrected 2018-08-30)
   • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2018-08-30)
   • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-08-30)
   • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-08-30)
   • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2018-08-30)