Resident Complaints » Buena Vida Nursing and Rehab-San Antonio

Health Inspection on December 13, 2018 ^[1]

1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2018-12-17)
   • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-12-14)
   • Provide and implement an infection prevention and control program. (Corrected 2018-12-14)
   • Respond appropriately to all alleged violations. (Corrected 2018-12-20)
   • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-12-18)
   • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-12-18)
   • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-12-20)
   • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. (Corrected 2019-01-03)
   • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-12-18)
   • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-12-14)
   • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-12-17)