Resident Complaints » Ontario Center for Rehabilitation and Healthcare

  1. Health Inspection on September 13, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-11-07)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-11-07)
      • Ensure that residents are free from significant medication errors. (Corrected 2018-11-07)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-11-07)
      • Respond appropriately to all alleged violations. (Corrected 2018-11-07)

  2. Health Inspection on August 29, 2018 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-10-20)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide timely, quality laboratory services/tests to meet the needs of residents. (Corrected 2018-10-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html