Resident Complaints » Ojai Valley Community Skilled Nursing Facility

  1. Health Inspection on November 8, 2018 [1]

    1. Widespread: Immediate jeopardy to the resident health or safety
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-12-14)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (Corrected 2018-12-14)
      • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (Corrected 2018-12-14)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Have a plan that describes the process for conducting QAPI and QAA activities. (Corrected 2018-12-14)
      • Provide and implement an infection prevention and control program. (Corrected 2018-12-14)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. (Corrected 2018-12-14)
      • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. (Corrected 2018-12-14)
      • Provide enough food/fluids to maintain a resident's health. (Corrected 2018-12-14)

  2. Health Inspection on October 26, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-11-02)

  3. Health Inspection on October 25, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure services provided by the nursing facility meet professional standards of quality. (Corrected 2018-11-08)

  4. Health Inspection on June 13, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2018-06-14)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html